Shipping policy
Last Updated: June 16, 2026
Welcome to NilaKrt. We are committed to delivering your orders safely and on time.
1. Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed on Sundays or public holidays.
2. Shipping Time
- Within India: Estimated delivery time is 3–7 business days.
- International Shipping: Delivery may take 7–21 business days, depending on the destination country and customs procedures.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your location and the weight of your order.
- Free shipping may be offered on selected products or promotional campaigns.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to track your package.
5. Delays
- Delivery times are estimates and may be affected by weather conditions, holidays, customs clearance, or courier delays.
- We appreciate your patience in such situations.
6. Incorrect Address
- Please ensure your shipping address is accurate.
- NilaKrt is not responsible for orders delivered to an incorrect address provided by the customer.
7. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 48 hours of delivery.
- We will work with the shipping partner to resolve the issue as quickly as possible.
8. Contact Us
If you have any questions regarding shipping, please contact us through the contact page on nilakrt.online.